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I am upgrading from a Windows XP desktop to a new Windows 10 desktop, and am trying to install Quickbooks Pro to that system without any success. I also have Quikbooks Pro installed on a Windows 10 laptop which was upgraded from Windows 7 where Quickbooks Pro worked just fine, and it works fine with the upgrade to Windows However I have not been able to install on the desktop. Thank you for posting your query on Microsoft Community.
I understand the inconvenience you are facing. I will certainly help you with this. I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance. This issue may arise due to incompatibility of program with Windows I suggest you to try installing QuickBooks pro exe file in compatibility mode.
Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode and check if that helps. Please post back with the results and the information asked, we will be glad to assist you further.
Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. When I place the disk in the reader, the disk spins for a few seconds, and then stops. There was no message or error code. I was not able to see the exe file. When I tried to read the disk on my xp system, the disk immediately tried to install the program, and I was never able to the exe file. This computer is new, purchased last week from Best Buy, and I immediately attempted to install Microsoft Office on the system.
The disk spun, and then stopped. The results were identical to the Quickpro attempt. I had purchased their Geek Squad help program, and got no satisfaction via telephone. The instructions were to take the computer back to the store. They were able to install Office, and were able to somehow copy a part of the Quickbooks to the new system's disk, but were not able solve the problem.
Their advice was to upgrade to Quickbooks. Incidently, I have a laptop that originally ran Windows 7. I had installed the Quickbooks on that system several years ago. I finally upgraded to Windows 10, and the QB still runs perfectly well that laptop. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member.
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Details required :. Cancel Submit. Hi Geo, Thank you for posting your query on Microsoft Community. What happens when you try to install QuickBooks pro ? Once this is done, restart the computer and check if the issue persists. Thank you. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User's post on May 3, Hi, Arul, I have not yet been able to get any results. I have been able to find the name of the exe file, but cannot seem to run it.
Thank you for your advice. I certainly know more about Windows 10 than I knew previously. Thank you again for your help. George Saxon. I installed windows 10 upgrade this spring and am running QuickBooks Pro and it has worked fine until today. Now windows will not open QuickBooks 10 and says it is not compatible. Go figure. I can no longer open QuickBooks since Microsoft closed my programs and ran a Windows 10 update while I was away from the computer!
I understand that by partitioning off a space on my hard drive that I can install Windows 8 and run dually with both the 10 drive and the 8 drive.
When I open the computer, I will need to select which drive to open. I am not savvy enough to do this myself, but wonder if anyone else has tried this before I call in my computer tech! Consider uninstalling the updates made directly before your software stopped working. My QuickBooks Pro stopped working with Win 10 build Up until then it worked fine.
Glad I still had it on a XP machine. I'm not complaining knowing that insider builds may have problems. This site in other languages x.
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